Terms & Conditions

Terms and Conditions

Introduction These Terms and Conditions outline the rules and regulations for the use of MySpareMarket's Website, located at mysparemarket.com.

By accessing this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not continue to use mysparemarket.com.

1. Disclaimer

Dear Customer, PLEASE NOTE THAT:

• Shipping and COD Charges are Non-Refundable.

• Order Cancellation Charges: Orders canceled on the website will be subject to a 4% fee. The remaining amount will be refunded. These charges include:

  • 2% Platform Fees

  • 2% Payment Gateway Fees

• Shipping Delays: While we strive to deliver within 4-6 working days, shipments may be delayed due to unforeseen circumstances. We are not responsible for delays caused by the courier company but will follow up with them via email if required.

• Customer Address Responsibility: Ensure you provide a complete and detailed address. If a parcel is returned to the origin due to an incomplete address or any other reason, the customer must bear the shipping charges.

• Returns & Replacements: If you wish to return or replace an item, you must send the parcel back to the origin at your own expense. (WE DO NOT ACCEPT ENGINE PARTS / ELECTRONIC PARTS IN RETURN)

• Product Warranty & Authenticity: We are not official sellers of KTM parts and do not own an authorized service center. Therefore, we cannot provide any guarantee or warranty on the products sold. As counter sales for most brands are closed, we focus on offering the best possible discounts.

• Additional Shipping Charges: If the shipping cost exceeds standard rates, we may request additional payment. This applies to remote locations such as Andaman & Nicobar Islands, northeastern states, and far northern areas like Leh Ladakh, where shipping rates are higher.

2. User Responsibilities

• Users must provide accurate and complete information when placing an order.

• Any fraudulent activity, misuse, or unauthorized transactions may lead to account suspension.

3. Limitation of Liability

• MySpareMarket is not responsible for any loss, damage, or delays caused by third-party courier services.

• We do not provide warranties, whether express or implied, regarding the quality, durability, or suitability of any products sold on our platform.

4. Modification of Terms

• MySpareMarket reserves the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on the website.

5. Contact Information

For any queries related to these Terms and Conditions, please contact us via our official customer support channels.

Subject: Understanding Product Price Variations

Dear Valued Customer,

We appreciate your interest in our products and understand that price fluctuations can be a concern. We’d like to clarify that the pricing of certain items, particularly those from [KTM], is subject to various factors beyond our control.

1. Supply Chain Challenges – The availability of parts from the manufacturing company can be inconsistent, leading to supply shortages. When supply is limited, procurement costs naturally increase, affecting retail prices.

2. Regional Procurement Differences – Prices may vary depending on where the products are sourced. Transportation, import duties, and local supplier rates contribute to these differences, making it difficult to maintain a fixed price across all locations.

3. Market Conditions – Prices are influenced by fluctuating demand, supplier costs, and unforeseen disruptions in the supply chain. Our goal is always to offer competitive pricing, but these external factors impact our ability to keep rates constant.

We assure you that we strive to provide the best value possible while ensuring product availability. We appreciate your understanding and support. Please feel free to reach out if you have any further questions.

By using our website, you acknowledge and agree to these Terms and Conditions. Thank you for choosing MySpareMarket!